Creating an internal communication strategy is one of the best things a company can do to drive productivity and attract, retain and...

It's happened many times: A writer spends days—sometimes weeks—poring over a bulletin or blog. They dot every i and cross every t. Then...

In my latest blog, I share three ways you can create and cultivate a compelling brand purpose. Read on to find out more. Your brand...

I always say pick your battles, but sometimes tricky discussions are unavoidable at work and in life. In my latest blog, I share eight...

In my latest blog, I share the possible meanings behind certain types of eye movement, facial expression and posture. Scroll on for three...

Are you looking to refresh your website or intranet? While beautiful layouts and gorgeous graphics are essential for drawing attention,...

When done right, an internal newsletter can broaden your communication reach, make employees feel proud to work for your company and...

Make no mistake about it, a crisis can strike any organisation of any size at any time. In the blink of an eye, you may find yourself grapp

“The single biggest problem in communication is the illusion that it has taken place.”- George Bernard Shaw “The most important thing in...

Without persuasion customers won’t buy, investors won’t capitalise, and employees won’t engage. That’s why, like a great cuppa, you need...

What brand doesn’t want to establish a mark online, build credibility and attract customers? Unless you blog, your online presence could...

When you’re busy, it can be hard to find time to stop and listen. But listening skills are vital to good leadership. Here are seven ways...

Dreaming of being an inspiring storyteller who always knows the right time to share a tale? The secret is in the signals. We share five...

Sins are deadly, even for your business communications. Learn how to avoid the seven business-writing sins and deliver praiseworthy...

What do magnificent buildings and well-written work have in common? Two very distinct experts work on them. We’ll explain how editing,...

We can’t be dogmatic about copy length. But how much is enough? We share the secrets to deciding when to go long and when to cut it...

For many, change is a scary, gaping hole ready to swallow anyone who dares to cross it. Help your company to successfully navigate change...

Should good communications rely solely on good looks? We think not. We’ll tell you why the most logical, cost-effective and impactful way...

Nobody likes errors, especially the ones that ruin your reputation. Before you publish your next communication, take note of these five...

Do you dream of serving up great communications that score big points with readers? Get your writing-game in shape with these two simple...